Sponsor/Vendor FAQs
1. When is access to the vendor room available?
You have access to the vendor room beginning in the afternoon, the day before the event begins.
2. Where can I ship my materials?
Attn: Fiserv Great Lakes Users Conference
Marriott East Lansing at University Place
300 M.A.C. Ave
East Lansing MI 48823
To return your items after the conference:
Attach the shipping label and bring items to the front desk. The hotel asks that you call FedEx or UPS for pickup.
3. How much networking time will I get? When do I need to be present at my booth?
We encourage all our attendees to visit with each sponsor. Sponsors should plan to be present at the beginning of Day 1 for vendor introductions (see agenda for timing). We typically offer several breaks throughout the day where our attendees are encouraged to spend time with the sponsors - mid-morning and/or mid-afternoon, plus lunch time. On the evening of Day 1, we host a Vendor Fair happy hour - typically this is 2 hours in the evening, 5:00-7:00ish. Vendor giveaways will be done at the end of this happy hour event. Vendors are welcome to join us for breakfast on day 2, but the "official" vendor time is completed after the evening on Day 1. Materials should be cleaned up by the end of Day 2.
4. Is there a group rate offered for the hotel?
Yes, check the emails from the user group for the link for this year's group rate.
5. Is internet available?
No, each vendor is responsible for bringing any necessary services for their booths.
6. How much space will we have?
Each vendor will get a 6ft table and two chairs.
7. What is the dress code?
Business casual, plus jeans.
8. Where can I find the agenda and attendee list?
On the conference website, OR